Author / Autorka: Cristina Muntean
Czech version below. / Česká verze níže.
Untouched potential of events on the Czech market
Majority of czech companies in 2012 have one clear mission: to retain existing clients and seek to increase their revenues. Price of obtaining new clients this year is much higher than price of quality maintenance customers. Than how "to open" the client to pay more for the same or other services in the period of crisis? One of the answers could be quality event management for your customers.
What plays a crucial role in organizing events?
- Clear goal: Do you know exactly what is expected from the event? Do you want to obtain a specific business or just visibility in your target group?
- Story: Today almost all companies organize events and fight for time and attention of potential customers. Therefore, your event must be clearly distinguished and there should be present clear "story" and a reason of why to attend.
- Communication: Do not bet on cases when people see your invitation ones, and that convice them to join and attend the event. To put your event and its story into their awareness, people need to get regular information that will motivate them to remember the event. Here the key role quality event management system such as TakePlace that facilitates distribution of information and manages participants registration. However, do not exagerate - no one wants to receive emails few times a week, or months prior the event.
- Media communication: Journalists will not have the same interests as a potential participant. Accordingly, when communicating event to journalists, remember that you need bring some news, or at least point out some new trends, etc. Journalists live on bringing news and writing reports, therefore your communications with them must include something new.
- Information availability: Do you have sufficient information about your event on your website? Is this information aimed on interests of the participants or rather one-sided presentation of your interests?
- Time-saving for your participants: If the potential participant wants to register and the registration and payment process are too much complicated and it takes a lot of time, you can expect he will give it up after a few attempts.
- Involvement of partners: If everyone, starting from catering, place suppliers to the hostess feel committed because that will bring them something, guests will feel it and will be returning for the next event.
Many other details play a major role in quality event management that will bring you what you want: more satisfied customers. On the other hand, everything begins and ends with common sense - if you offer something interesting to both parties, and know how to present it, then you meet their promises repeatedly, quality and on time, few people would have something to complain about. In today's virtual reality, events connect people in real and most of the business still come from real customers. Therefore, the client care pays off- and in events is always a huge untouched potential.







